Once you successfully log in to your CEED vendor account, you will enter your Vendor Dashboard — the control center for your entire business.

Here, you can manage orders, upload products, track earnings, customize your shop, and monitor your store’s performance.

This guide will walk you through every section and show you how vendors use CEED effectively.

🟦 1. Dashboard Overview

When you enter your dashboard, you’ll first see a snapshot of your business performance.

This includes:

✔ Order Analytics

Quick view of your order statuses:

1. Pending
2. Confirmed
3. Packaging
4. Out For Delivery
5. Delivered
6. Canceled
7. Returned
8. Failed to Deliver

These numbers help you know what needs attention.

✔ Overall Statistics

This section summarizes your financial activities:

1. Withdrawable Balance
2. Pending Withdrawals
3. Total Commission Given
4. Total Delivery Charge Earned
5. Total Tax Given
6. Collected Cash

This is helpful for tracking profits and understanding your business flow.

✔ Vendor Wallet

Shows your current wallet balance and withdrawal information.

✔ Earning Statistics

You can filter your earnings by:

1. This Year
2. This Month
3. This Week

This helps you analyze growth and performance over time.

✔ Most Popular Products

Find out which products customers view the most.

✔ Top Selling Products

Shows the products bringing in the highest sales.

🟩 2. Main Menu Navigation

On the left side of your dashboard, you will see a menu containing all vendor tools.

Here’s what each section does:

📦 Order Management

Orders

View and manage all your customer orders.

You can:

1. Approve or confirm orders
2. Update order status (packaging, shipped, delivered)
3. Track delivery progress
4. View order details

Refund Requests

If a customer requests a refund, you will see it here.

You can approve, decline, or check refund reasons.

🛍️ Product Management

Products

Here you can:

1. Add new products
2. Update product details
3. Manage stock
4. Upload images
5. Set prices and variations

Everything related to your store inventory is here.

Product Reviews

View reviews customers leave on your products.

You can use this feedback to improve quality or service.

🎉 Promotion Management

Coupons

Create discount codes for your customers.

Clearance Sale

Manage products you want to place on sale, clearance, or special promotions.

📨 Help & Support

Inbox

Receive messages from customers or CEED support.

Use it to resolve issues or handle inquiries quickly.

📊 Reports & Analytics

These tools help you understand your business performance:

Transactions Report

Shows sales, earnings, commissions, and payment breakdowns.

Product Report

Displays performance data for each product.

Order Report

Detailed overview of all orders.

VAT Report

Shows all tax-related information for your business.

💼 Business Section

Withdraws

Request withdrawals to move money from your vendor wallet to your bank account.

Bank Information

Add or update your bank details for receiving payments.

Shop Settings

Customize your shop:

1. Change shop name
2. Update shop logo & banner
3. Set business details
4. Change operating information

🧭 Setup Guide

If you are a new vendor, use the Setup Guide to understand how to:

1. Complete your shop profile
2. Add products
3. Configure payments
4. Set delivery options

This helps you get your store up and running fast.

🎉 You’re Now Ready to Manage Your CEED Vendor Store

The CEED Vendor Dashboard is designed to be simple, powerful, and easy to navigate—even for beginners.

With this guide, you can confidently handle:

✔ Orders

✔ Products

✔ Wallet & Payments

✔ Promotions

✔ Reports

✔ Shop customizations